- Q. My examination voucher has not arrived. What should I do?
- Q. To apply to my university of choice, is it possible to receive the examination voucher earlier than the determined mailing date?
- Q. I indicated my Japanese language school as the address to which the examination voucher is to be sent. After applying, however, I stopped attending that school. What do I do now?
- Q. I registered the wrong address when I applied. What do I do now?
- Q. I needed to temporarily return to my home country, and have not received my examination voucher. What do I do now?
- Q. I lost my examination voucher before taking EJU. Can the voucher be reissued?
- Q. I lost my examination voucher after taking EJU. Can the voucher be reissued?
- Q. There are errors in the entries on my examination voucher (name, gender, date of birth, country/region). Can this be corrected?
- Q. There are mistakes in my test subject entries. Can this be corrected?
- Q. I applied to take the Science tests for Biology and Chemistry (Physics). Why this information is not entered on my examination voucher?
- Q. I applied to take the test for Mathematics Course 1 (or Mathematics Course 2). Why this information is not entered on my examination voucher?
- Q. I have moved to a new address after completing my application for EJU. May I arrange to have my examination voucher mailed to my new address?
- Q. Is it possible to request an early reissue of my examination voucher for submission to a university? In such cases, can copies of such reissues be sent by e-mail?
- Q. I requested a reissue of my examination voucher. Is it possible to cancel that request?
- Q. I mistakenly wrote notes on my examination voucher. What do I do now?
Examination Vouchers (for taking EJU in Japan)
Q. My examination voucher has not arrived. What should I do?
A. If your examination voucher has not arrived 10 days after the mailing date entered in EJU Bulletin, prepare a "Temporary Examination Voucher" before the exam date.
Download and print the "Temporary Examination Voucher" from the EJU Online “Check and Change Application Info” page. For examinees using the Group Application (batch registration format), ask the group coordinator to print out the temporary examination vouchers. A temporary voucher will be issued with the same information (examination registration number, examination venue, etc.) as appearing on your examination voucher.
Also, download "Cautions upon Taking EJU" from the EJU Online “Check and Change Application Info” page and read them carefully before the exam day.
On the day of the exam, make sure to bring the temporary voucher and the original of your identification document (either a residence card, passport, or My Number card) to the "Temporary Examination Voucher Counter" set up at the examination venue. You will be allowed to take the exam once the staff has checked and verified your identity.
*If you forget to bring the original of your identification document, you will not be able to take the exam.
Q. To apply to my university of choice, is it possible to receive the examination voucher earlier than the determined mailing date?
A. No, the examination voucher cannot be mailed out early. It is also impossible to send copies of vouchers by e-mail or other means.
Q. I indicated my Japanese language school as the address to which the examination voucher is to be sent. After applying, however, I stopped attending that school. What do I do now?
A. No address changes can be made after the application deadline expires. Because the examination voucher will arrive at the indicated Japanese language school, you need to contact the school to receive the voucher.
Q. I registered the wrong address when I applied. What do I do now?
A. The examination voucher will not arrive.
Prepare a "Temporary Examination Voucher" before the exam date.
Refer to the answers to the following question.
Q. I needed to temporarily return to my home country, and have not received my examination voucher. What do I do now?
A. If there is someone living at the address that you registered when applying for EJU, arrange for that person to obtain the examination voucher in your place. When there is no such person living at the address, refer to the answers to the following question.
Q. I lost my examination voucher before taking EJU. Can the voucher be reissued?
A. It is impossible to reissue the examination voucher before EJU.
Prepare a "Temporary Examination Voucher" before the exam date.
Refer to the answers to the following question.
Q. I lost my examination voucher after taking EJU. Can the voucher be reissued?
A. Examination vouchers can be reissued for a period of two years after completing the examination. Please apply for such reissues at your EJU Online MyPage. A handling fee will be charged for each voucher that is reissued. For examinees using the Group Application (batch registration format) , ask the group coordinator to print out their temporary examination vouchers. For further details, please refer to the link below.
Q. There are errors in the entries on my examination voucher (name, gender, date of birth, country/region). Can this be corrected?
- A. The examination voucher will have the information that was entered on “Exam Application” in EJU Online at the time of application printed on it. Even If the voucher contains any errors in your name (limited to a difference of about 1 or 2 characters), sex, date of birth, country or region printed on your examination voucher, please take the exam using the voucher as it is.
- Revisions/corrections to the information on the examination voucher will be accepted according to the schedule in EJU Bulletin after the examination has concluded.
- However, changes to both the name and date of birth, significant changes to the name (such as changing both the surname and given name), or changing the photo will not be permitted.
- Even if such changes are requested, the handling fee will not be refunded. (Revisions/corrections will not be accepted at the examination site.)
- <How to Request Revisions/Corrections>
- Via EJU Online My Page, access the “Exam Voucher Revision” page and request your revisions/corrections within the revision request acceptance periods. (Please note that a handling fee will be charged.)
- *Please make sure that you request for any revisions/corrections via EJU Online.
- *If the application and payment of the handling fee are not completed by the deadline, the information recorded on your Score Confirmation Report and notified to universities, etc., will remain incorrect.
- *Even if you have changed your information yourself online, through ‘Change My Page Info’ in EJU Online, the information on your examination voucher or Score Confirmation Report will not be revised/corrected.
Examinees using the Group Application (batch registration format) must ask the group coordinator to request corrections of their examination vouchers.
For examinees using the Group Application(Individual application-collective)format ,either the group coordinator or the examinee should make a correction request.
Revisions can be done only one time.Please recheck carefully.
Q. There are mistakes in my test subject entries. Can this be corrected?
A. No changes can be made in test subject entries after the application deadline has expired.
The test subjects printed on examination vouchers are the subjects selected at the time of application. It can be confirmed on EJU Online MyPage “Check and Change Application Info” page.
Q. I applied to take the Science tests for Biology and Chemistry (Physics). Why this information is not entered on my examination voucher?
A. Selections of the specific subjects in the Science are made on the exam day by writing the subjects on your answer sheet. On the exam day, selection columns for Physics, Chemistry and Biology appear on the Science answer sheets. Mark two of these subjects on your own answer sheet, circle the chosen subject names. If the subjects are not correctly marked in this way, your answer for Science will not be scored. In the same way,if only one Science subject is selected, your answer for Science will not be scored.
Q. I applied to take the test for Mathematics Course 1 (or Mathematics Course 2). Why this information is not entered on my examination voucher?
A. Selections of the specific Mathematics courses are made on the exam day by writing the chosen course on your answer sheet. On the exam day, selection columns for the Mathematics courses appear on the answer sheets. Mark the course that you want take on your own answer sheet, circle the chosen course name. If the course is not correctly marked in this way, your answer for Mathematics will not be scored.
Q. I have moved to a new address after completing my application for EJU. May I arrange to have my examination voucher mailed to my new address?
A. No changes in address will be accepted after the application deadline expires.
If you move, submit a “Tenkyo-Todoke(notification of move)” to the post office as soon as possible. The post office will forward the mail which was addressed to your former address to the new address for a period of one year. Such change of address notices may be requested either from post office counters or at the Japan Post website (under “e-Moving”).
Q. Is it possible to request an early reissue of my examination voucher for submission to a university? In such cases, can copies of such reissues be sent by e-mail?
A. Examination vouchers cannot be reissued earlier than the designated schedule (the request deadline is on Friday of each week, mailing on the following Friday). Reissued examination vouchers cannot be sent by any other method than regular postal mail.
Q. I requested a reissue of my examination voucher. Is it possible to cancel that request?
A. After receipt of the handling fee, requests cannot be canceled for any reason. It is also impossible to refund the handling fee.
Q. I mistakenly wrote notes on my examination voucher. What do I do now?
A. Taking EJU with an examination voucher with notes comprises prohibited behavior. If the notes can be clearly removed using an eraser, please do so. If this is not possible, print out a temporary examination voucher from EJU Online, and go to the exam venue early on the exam day, present your temporary examination voucher to the “Temporary Examination Voucher Counter”set up at the exam venue and have them assist you.
